Telephone Hour/Telephone Advice

Phone calls about non-urgent matters allow us to answer general questions without actually seeing the child.  We reserve an hour each day except Sundays and Holidays when one of us is available to answer your questions.  Please call our main number, 419-626-3821, between 8:00 a.m. -  9:00 a.m. to speak directly to one of us.

Messages for the physicians can be left during business hours, 9:00 a.m. - 4:45 p.m., and will be returned as soon as possible. However, some calls require more time than others, and we ask for your patience. We typically return calls whenever we have a moment between patients, at lunchtime (12:00 p.m. - 1:00 p.m.), and at the end of the day.  Telephone calls received after 2:00 p.m. may not be returned until the following day.  Depending on the nature of the question, we may need to examine the child before diagnosing, treating, advising on the condition.